GLOBAL EDUCATION · STAGE 01

English for Work.
From first shift to clear handover.

İş talimatlarını anla, doğru soruyu sor, sayı ve saatleri netleştir, müşteriyle konuş ve bir sorunu gördüğün gibi aktar. Meslekten bağımsız ortak iş İngilizcesi omurgası.

8 modüllük programa başla →Meslek programlarını gör
A1–B1 foundation8 complete modules16 shift scenarios64 workplace terms
ONE SHARED SKILL SPINE

Her işte tekrar kullanılan altı beceri.

Program; işe başlama, açıklama isteme, sayı ve zaman doğrulama, ekip/müşteri iletişimi, güvenlik uyarısı ve iş devri becerilerini tek omurgada toplar. Meslek yolları bu temeli tekrar yazmak yerine üzerine alan dili ekler.

MODULE01
CAN-DO GOAL

Starting a shift

Introduce yourself, confirm your role and understand the first task.

Hi, I’m Deniz. It’s my first shift.
Who should I check in with?
Could you show me where to start?
Let me repeat the instructions.
Workplace terms: shift, supervisor, coworker, schedule, task, station, uniform, breakPronunciation: first/fast, shift and supervisor stressScenario 1: Check in with a supervisor and confirm your station.Scenario 2: Receive a three-step task and repeat it back.
Practise →
MODULE02
CAN-DO GOAL

Understanding instructions

Follow sequenced directions and repair a misunderstanding before acting.

What should I do first?
Could you say that more slowly?
Do you mean this one or that one?
I understand the first step, but not the second.
Workplace terms: instruction, step, before, after, until, repeat, demonstrate, confirmPronunciation: consonants in first, next and lastScenario 1: Clarify two similar tools before choosing one.Scenario 2: Put four instructions into the correct order.
Practise →
MODULE03
CAN-DO GOAL

Time, numbers and codes

Exchange times, quantities, measurements and identifiers accurately.

My shift starts at six fifteen.
I counted thirty, not thirteen.
The code is four-eight-zero-two.
Could you confirm the unit of measurement?
Workplace terms: quantity, total, code, measurement, inch, pound, deadline, overtimePronunciation: thirteen/thirty, fifteen/fifty and digit groupingScenario 1: Confirm a delivery quantity and item code.Scenario 2: Correct a misunderstood time without blame.
Practise →
MODULE04
CAN-DO GOAL

Working with a team

Offer help, give a concise update and hand work to the next person.

I’ve finished this part.
What still needs to be done?
Could you help me lift this safely?
I’ll update the next shift.
Workplace terms: teamwork, handover, update, capacity, priority, assist, complete, pendingPronunciation: finished endings and helpful sentence stressScenario 1: Give the next shift a factual handover.Scenario 2: Ask for help without abandoning the task.
Practise →
MODULE05
CAN-DO GOAL

Customer communication

Greet, clarify a request, set expectations and close an interaction politely.

How can I help you today?
Let me make sure I understood.
That will take about ten minutes.
Thank you for your patience.
Workplace terms: request, available, unavailable, receipt, appointment, delay, alternative, policyPronunciation: can/can’t and polite falling intonationScenario 1: Explain a short delay and offer the available option.Scenario 2: Clarify a request with two possible meanings.
Practise →
MODULE06
CAN-DO GOAL

Reporting a problem

Describe what happened, its impact and the next action without guessing.

The equipment stopped working at 2:10.
I haven’t changed any settings.
This order is missing two items.
Who should I report this to?
Workplace terms: issue, damage, missing, incorrect, incident, evidence, report, resolvePronunciation: worked/stopped endings and neutral toneScenario 1: Report a malfunction using only observed facts.Scenario 2: Escalate an incorrect order with the key details.
Practise →
MODULE07
CAN-DO GOAL

Safety and escalation

Name a hazard, stop, warn others and contact the responsible person.

Please stop. This area is not safe.
There is a spill near the entrance.
I need the required safety instructions.
This is an emergency. Our location is…
Workplace terms: hazard, warning, spill, injury, emergency, evacuate, protective equipment, first aidPronunciation: hazard, emergency and location chunkingScenario 1: Warn a coworker about an immediate hazard and notify a supervisor.Scenario 2: Give a clear location and observed condition in an emergency.
Practise →
MODULE08
CAN-DO GOAL

Feedback and next steps

Ask for specific feedback, confirm a correction and agree on the next action.

Could you show me what to change?
I understand the correction.
I’ll do the next one this way.
When should we check this again?
Workplace terms: feedback, example, correction, standard, quality, improve, review, follow-upPronunciation: word stress in feedback, correction and qualityScenario 1: Turn general feedback into one specific action.Scenario 2: Confirm a quality correction during handover.
Practise →
BU KURS HAKKINDA

Bu kursun amacı ve sınırları açık.

Bu program işyeri iletişimi pratiğidir. İşveren eğitiminin, mesleki sertifikanın, OSHA eğitiminin veya işe özgü güvenlik prosedürünün yerine geçmez.

İçerik ekibi
LingSort
Son güncelleme
2026-08-09
OFFICIAL SOURCE · U.S. Occupational Safety and Health AdministrationEducation and TrainingHazard reporting, questions, emergency actions and training workers can understand.Open source ↗OFFICIAL SOURCE · U.S. Occupational Safety and Health AdministrationCommunication and CoordinationClear exchange of hazard and responsibility information across teams.Open source ↗OFFICIAL SOURCE · U.S. Occupational Safety and Health AdministrationWorker ParticipationSpeaking up and reporting concerns without replacing employer training.Open source ↗